Back to Documentation
Custom Domains 4 min read

Set up an apex (naked) domain

Use your root domain (yourcompany.com, no subdomain) with a service.

An apex — or "naked" — domain is your root domain with no subdomain, like yourcompany.com. These need slightly different DNS than a subdomain.

Before you start: first connect the www version if you haven't — see Connect a custom domain.

Steps

  1. Open the service, then Domains → Add domain and enter your apex domain (yourcompany.com).
  2. The portal shows the records to create. Because many registrars don't allow a CNAME at the apex, you'll typically use an A record (or the registrar's ALIAS/ANAME feature) pointing at the platform IP the portal displays.
  3. Add those records at your registrar and save.
  4. Back in the portal, select Verify. The platform sets up the apex → www redirect and issues SSL automatically.
  5. When the domain shows Secured (HTTPS), both yourcompany.com and www.yourcompany.com work.

Tip: if your registrar supports ALIAS/ANAME/CNAME-flattening at the apex, use it — it's more resilient than a hard-coded A record.

Next steps