Help Desk
Made Simple
Deliver exceptional customer support with our modern help desk platform. Manage tickets, build a knowledge base, and automate support workflows.
This solution can be used as a standalone service or as part of a broader agency care-plan stack.
CSPG Help Desk Plans
Choose the plan that fits your needs. Upgrade anytime.
Starter
For small support teams
- Up to 3 agents
- Email ticketing
- Basic knowledge base
- Email support
Enhance Your Plan
Optional add-ons you can activate from your control panel.
SaaS Application Space Pod
Expand your Press Mage SaaS solutions with additional secure object storage designed for files, media, customer assets, approvals, documents, and collaborative workspace data. Storage Add-On Pods provide scalable capacity for growing agencies, organizations, and Lean Teams while maintaining the secure, modern, and cloud-native experience delivered through the Press Mage platform.
Spell Pouch Pod 20 GiB
Perfect for lightweight collaboration and customer document sharing.
- 20 GiB Secure Object Storage
- Fast File Uploads & Downloads
- Shared File & Folder Access
- Approval Workflow Support
- Customer Collaboration Ready
- Cloud-Native Storage Architecture
Arcane Vault Pod 50 GiB
Expanded storage for active projects and growing collaboration spaces.
- 50 GiB Secure Object Storage
- Optimized for Active Projects
- Shared Team Collaboration
- Approval & Review Workflows
- Scalable Customer Portal Storage
- High-Speed Object Storage Delivery
Dragon Cache Pod 100Gib
High-capacity storage for larger agencies and media-heavy collaboration.
- 100 GiB Secure Object Storage
- Large Asset & Media Support
- Extended Collaboration Capacity
- Multi-Customer File Sharing
- Scalable Cloud Storage Architecture
- Built for Long-Term Project Retention
Add CSPG Help Desk to Your Agency Stack
Start with the plan you need today. Add storage, backups, CDN, analytics, SEO, support, or managed services anytime from your control panel.