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Billing & Purchases 3 min read

Change or cancel a plan

Upgrade, downgrade, or cancel a service — and what happens to your data.

You can change a service's plan or cancel it from the portal.

Change a plan

  1. Open the service, then Billing / Plan.
  2. Select Change plan and choose the new plan.
  3. Confirm — billing is prorated and the new plan's resources apply on the next update.

Cancel a service

  1. Open the service, then Billing / Plan → Cancel.
  2. Review the cancellation notice (when access ends, and what happens to your data).
  3. Confirm to schedule the cancellation.

Before you cancel, take a final backup or export anything you need — data is removed after the retention period.

Next steps